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AU Personal loans: Share of Voice in AI Search

AI Search Landscape / Personal loans

Australia, June 2026

Which brands lead personal loans in AI search in Australia?

Harmoney leads what AI recommends for personal loans in Australia, but 46% of the citations go to affiliate and comparison sites rather than the providers.

AI’s most named: HarmoneyConsistency: 14%Engine agreement: 60%

A snapshot of who AI is recommending right now, not a fixed ranking.

The exact prompt we asked

I want a personal loan in Australia with a low rate. Which lenders have the best personal loan rates right now? Give me a ranked top five of named lenders, each with the rate and a one-line reason.

Asked to ChatGPT, Gemini and Google AI Overviews, up to 100 times each. Everything below is measured from their answers.

The short answer

AI is scattered on the best personal loan in Australia. ChatGPT and Gemini both name Liberty first, but only 14% and 56% of the time, while Google AI Overviews leads with Harmoney. Harmoney, OurMoneyMarket and NOW Finance are the three brands shared across all engines.

How consistent is the answer?

14%
Names Liberty first in 14% of runs
19 different brands appeared in the top spot across runs
Stability by engine
ChatGPT
14%
First pick Liberty · 19 brands have held #1 volatile
Gemini
56%
First pick Liberty · 3 brands have held #1 mixed
Google AI Overviews
28%
First pick Harmoney · 13 brands have held #1 volatile

Do the engines agree?

60%top five overlap · 3 brands in every engine’s top five
Top five
ChatGPTChatGPT
GeminiGemini
Google AI OverviewsGoogle AI Overviews
Harmoney
#1
#1
#4
NOW Finance
#4
#3
#1
OurMoneyMarket
#2
#2
#2
ING
·
#5
#3
Liberty
#3
#4
·
Plenti
·
·
#5
Revolut
#5
·
·

Each cell shows where an engine ranks that brand. Blue rows are the brands every engine puts in its top five.

Recommendation share of voice

Which brands AI names

Share of runs each brand was named, by engine. Google showed an AI Overview in 89% of searches; its bars are measured over the runs where one appeared.

ChatGPT

Harmoney29%
OurMoneyMarket22%
Liberty20%
NOW Finance17%
Revolut13%
Westpac11%
CommBank9%
NAB7%
Family First Credit Union7%
ANZ6%

Gemini

Harmoney99%
OurMoneyMarket99%
NOW Finance99%
Liberty90%
ING45%
G&C Mutual Bank43%
MONEYME17%
MoneyPlace3%

Google AI Overviews

NOW Finance88%
OurMoneyMarket74%
ING74%
Harmoney64%
Plenti49%
MONEYME44%
Liberty42%
NAB38%
CommBank27%
Westpac19%

Who wins the citations

What kind of sites get cited

This is what AI links to as its sources, which is not the same as the brands it names above. AI often recommends a provider by name but sends the citation to a publisher or affiliate instead, so “First-party brand” means a link to the provider’s own website. Here is the mix by engine.

Source type
ChatGPT
Gemini
Google AI Overviews
First-party brand
49%
15%
42%
Affiliate
46%
83%
44%
Editorial
1%
1%
0%
Comparison site
0%
0%
10%
Regulator or gov
1%
1%
0%
Community
0%
0%
4%
Other
3%
0%
0%

What the answers are really about

The themes behind the recommendations

Looking past the brand names, these are the concepts and buyer intent the AI answers kept returning to for this product. Each finding starts with what the engines foreground, then what it means for you.

AI answers for Australian personal loans revolve around the lowest advertised starting rate, but always qualified by credit score, whether the loan is secured or unsecured, and how reliable the quoted rate is.

1

Lowest advertised rate leads

ChatGPT, Gemini and Google AI Overviews rank lenders mainly by the lowest verifiable starting rate per annum, often shown alongside a comparison rate. Lenders that publish a clearly low and current advertised rate on their own site get placed at the top of the list.

2

Secured versus unsecured and credit tier

The answers stress that the cheapest rates are usually secured, car, green or special-purpose loans and that headline rates are reserved for excellent or top-tier credit scores. This separates lenders into best secured, best unsecured and best for excellent credit, so a provider's positioning depends on which loan type and borrower it serves.

3

Verification and rate caveats

ChatGPT in particular flags that it will only quote rates it can confirm from official lender pages and warns that from rates differ from the rate a borrower actually gets. Lenders with clear, current, official rate pages and transparent fee and comparison-rate detail are the ones the answers feel able to recommend.

Questions

People also ask

Which brands lead personal loans in AI search in Australia?

ChatGPT and Gemini name Liberty first, while Google AI Overviews leads with Harmoney. OurMoneyMarket and NOW Finance also appear across all three engines.

How consistent is AI when you ask for the best Personal loans?

About 60% of the top five overlaps, but the top pick is shaky. ChatGPT names Liberty first only 14% of the time, showing answers vary a lot.

What kind of websites does AI cite for Personal loans?

Affiliate sites dominate at 58%, with brand-owned pages at 35%. Aggregator and other sources make up only small shares.

Want this for your brand?

We track AI recommendations every month across the US, UK and Australia. Talk to us about regular monitoring or a custom AI search study for the products and prompts that matter to you.

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