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AU Credit cards: Share of Voice in AI Search

AI Search Landscape / Credit cards

Australia, June 2026

Which brands lead credit cards in AI search in Australia?

Qantas leads what AI recommends for credit cards in Australia, but 35% of the citations go to affiliate and comparison sites rather than the providers.

AI’s most named: QantasConsistency: 60%Engine agreement: 60%

A snapshot of who AI is recommending right now, not a fixed ranking.

The exact prompt we asked

I want a new credit card in Australia with low fees and good rewards or frequent flyer points. Which cards are best right now? Give me a ranked top five of named cards, each with the rewards and a one-line reason.

Asked to ChatGPT, Gemini and Google AI Overviews, up to 99 times each. Everything below is measured from their answers.

The short answer

AI splits on the best credit card in Australia. ChatGPT names Qantas first 60% of the time, while Gemini and Google AI Overviews both lead with Amex. Qantas, Amex and ANZ are the three brands shared across all engines.

How consistent is the answer?

60%
Names Qantas first in 60% of runs
11 different brands appeared in the top spot across runs
Stability by engine
ChatGPT
60%
First pick Qantas · 11 brands have held #1 volatile
Gemini
65%
First pick Amex · 3 brands have held #1 mixed
Google AI Overviews
96%
First pick Amex · 3 brands have held #1 mixed

Do the engines agree?

60%top five overlap · 3 brands in every engine’s top five
Top five
ChatGPTChatGPT
GeminiGemini
Google AI OverviewsGoogle AI Overviews
Amex
#4
#1
#2
ANZ
#5
#2
#1
Qantas
#1
#4
#3
Westpac
#2
·
·
Coles Rewards Mastercard
·
#3
·
NAB
#3
·
·
Kogan Money
·
·
#4
Bankwest
·
#5
·
Coles No Annual Fee Mastercard
·
·
#5

Each cell shows where an engine ranks that brand. Blue rows are the brands every engine puts in its top five.

Recommendation share of voice

Which brands AI names

Share of runs each brand was named, by engine. Google showed an AI Overview in 89% of searches; its bars are measured over the runs where one appeared.

ChatGPT

Qantas81%
Westpac42%
NAB33%
Amex29%
ANZ22%
HSBC17%
Coles Rewards Mastercard12%
BankVic Qantas Visa Credit Card9%
Coles No Annual Fee Mastercard7%
CommBank6%

Gemini

Amex69%
ANZ39%
Coles Rewards Mastercard32%
Qantas31%
Bankwest29%
Kogan Money23%
HSBC22%
NAB18%
Virgin Australia Velocity Flyer6%
CommBank4%

Google AI Overviews

ANZ100%
Amex99%
Qantas98%
Kogan Money98%
Coles No Annual Fee Mastercard3%
Westpac2%
Coles Rewards1%
Bankwest1%
Coles Rewards Mastercard1%

Who wins the citations

What kind of sites get cited

This is what AI links to as its sources, which is not the same as the brands it names above. AI often recommends a provider by name but sends the citation to a publisher or affiliate instead, so “First-party brand” means a link to the provider’s own website. Here is the mix by engine.

Source type
ChatGPT
Gemini
Google AI Overviews
First-party brand
44%
22%
17%
Affiliate
35%
44%
50%
Editorial
7%
6%
0%
Regulator or gov
0%
0%
16%
Community
0%
18%
16%
Other
14%
10%
1%

What the answers are really about

The themes behind the recommendations

Looking past the brand names, these are the concepts and buyer intent the AI answers kept returning to for this product. Each finding starts with what the engines foreground, then what it means for you.

The AI answers steer Australian buyers almost entirely on the trade-off between annual fees and rewards earn, with frequent-flyer value as the main currency.

1

Fees weighed against rewards

ChatGPT and Gemini frame nearly every pick as a balance of low or waived annual fees against ongoing points earn, often treating fees under $100 or a first-year waiver as the threshold for low cost. Brands that cannot show a clear fee-to-reward story struggle to be named, so a simple earn rate paired with a modest or $0 fee is what gets a card surfaced.

2

Frequent-flyer points as the yardstick

The answers lean heavily on Qantas and Velocity earn rates, travel credits and bonus points, with Amex cards repeatedly held up as the rare no-fee frequent-flyer option. A card's value is judged by airline points and travel perks more than cashback or rate, which pushes issuers without a flyer tie-in to the margins of the recommendations.

3

Best depends on spending habits

Google AI Overviews and Gemini both open by saying the best card depends on your spending and goals, then sort options into lifestyle categories like travel or everyday spending rather than naming one winner. This conditional framing means the engines reward brands that fit a clear use case, and a card pitched at everyone tends not to get singled out.

Questions

People also ask

Which brands lead credit cards in AI search in Australia?

ChatGPT leads with Qantas, while Gemini and Google AI Overviews both name Amex first. ANZ also appears across all three engines.

How consistent is AI when you ask for the best Credit cards?

About 60% of the top five overlaps, but the number one pick differs. ChatGPT prefers Qantas, while Gemini and Google AI Overviews prefer Amex.

What kind of websites does AI cite for Credit cards?

Affiliate sites lead at 43%, followed by brand-owned pages at 28%. Community sources make up 11%, with smaller shares for editorial and regulator content.

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We track AI recommendations every month across the US, UK and Australia. Talk to us about regular monitoring or a custom AI search study for the products and prompts that matter to you.

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