AI Overviews (previously called SGE when announced in 2023) represent a massive paradigm shift in how users potentially interact with search results.Â
If users are finding that their answers are being pulled up in search results without the need to click through, brands will need to prepare for this. That being said, there will always be a requirement for a website as part of the commercial journey, and brands will need to ensure that their websites maintain top quality content and optimal user experiences as we head into this new era of AI.