Contact

UK Credit cards: Share of Voice in AI Search

AI Search Landscape / Credit cards

United Kingdom, June 2026

Which brands lead credit cards in AI search in the United Kingdom?

TSB leads what AI recommends for credit cards in the UK, but 30% of the citations go to affiliate and comparison sites rather than the providers.

AI’s most named: TSBConsistency: 47%Engine agreement: 0%

A snapshot of who AI is recommending right now, not a fixed ranking.

The exact prompt we asked

I want a new credit card in the UK, ideally a long 0% balance transfer or a good rewards card. Which cards are best right now? Give me a ranked top five of named cards, each with the offer and a one-line reason.

Asked to ChatGPT, Gemini and Google AI Overviews, up to 100 times each. Everything below is measured from their answers.

The short answer

AI engines disagree sharply on the best credit card in the UK. ChatGPT picks TSB first 47% of the time, Gemini leads with Virgin Money at 26%, and Google AI Overviews names Amex every time it answers. The three engines share none of their top five.

How consistent is the answer?

47%
Names TSB first in 47% of runs
10 different brands appeared in the top spot across runs
Stability by engine
ChatGPT
47%
First pick TSB · 10 brands have held #1 volatile
Gemini
26%
First pick Virgin Money · 4 brands have held #1 mixed
Google AI Overviews
100%
First pick Amex · 1 brands have held #1 steady

Do the engines agree?

0%top five overlap · 0 brands in every engine’s top five
Top five
ChatGPTChatGPT
GeminiGemini
Google AI OverviewsGoogle AI Overviews
Amex
·
#1
#1
Barclaycard
#2
#2
·
NatWest
#4
#5
·
TSB
#1
·
·
HSBC
#3
·
·
Santander
·
#3
·
Virgin Money
·
#4
·
Tesco Bank Balance Transfer Credit Card
#5
·
·

Each cell shows where an engine ranks that brand. Blue rows are the brands every engine puts in its top five.

Recommendation share of voice

Which brands AI names

Share of runs each brand was named, by engine. Google showed an AI Overview in 89% of searches; its bars are measured over the runs where one appeared.

ChatGPT

TSB49%
Barclaycard40%
HSBC39%
NatWest33%
Tesco Bank Balance Transfer Credit Card32%
Amex20%
MBNA19%
Virgin Money14%
Santander4%
Capital One3%

Gemini

Amex84%
Barclaycard75%
Santander48%
Virgin Money32%
NatWest31%
TSB25%
HSBC11%
Halifax2%
Lloyds Bank2%
M&S Bank2%

Google AI Overviews

Amex100%

Who wins the citations

What kind of sites get cited

This is what AI links to as its sources, which is not the same as the brands it names above. AI often recommends a provider by name but sends the citation to a publisher or affiliate instead, so “First-party brand” means a link to the provider’s own website. Here is the mix by engine.

Source type
ChatGPT
Gemini
Google AI Overviews
First-party brand
45%
21%
17%
Affiliate
29%
49%
33%
Editorial
23%
18%
17%
Comparison site
1%
5%
17%
Community
0%
6%
17%
Other
1%
1%
0%

What the answers are really about

The themes behind the recommendations

Looking past the brand names, these are the concepts and buyer intent the AI answers kept returning to for this product. Each finding starts with what the engines foreground, then what it means for you.

UK credit card answers are dominated by the 0% balance transfer. This is a borrowing-cost category, not a rewards-chasing one like the US.

1

The 0% balance transfer is the headline

Answers lead with the length of the interest-free balance transfer period. The AI ranks cards on how long you avoid interest, so the longest clean 0% offer is the biggest driver of a mention.

2

Borrowing cost over rewards

Unlike the US, the framing is managing debt rather than earning points, with rewards cards a secondary group. Buyers are steered to cost of borrowing, which rewards clear transfer-fee and term messaging.

3

Transfer fees are the tie-breaker

The models weigh the balance transfer fee against the interest-free length. A long 0% with a high fee is treated cautiously, so transparent fee information helps a card rank.

Questions

People also ask

Which brands lead credit cards in AI search in the UK?

It varies by engine. ChatGPT picks TSB, Gemini picks Virgin Money, and Google AI Overviews picks Amex.

How consistent is AI when you ask for the best Credit cards?

Not consistent at all. The engines agree on 0% of their top five and share no common brand.

What kind of websites does AI cite for Credit cards?

Affiliate pages are the biggest source at 37%, followed by brand sites at 28% and editorial at 19%.

Want this for your brand?

We track AI recommendations every month across the US, UK and Australia. Talk to us about regular monitoring or a custom AI search study for the products and prompts that matter to you.

Contact us

Increase your website revenue, not
your task lists
. Let’s get started.

Book a call

SERVICES

Not sure where to start?

Book a call and we’ll help you identify the right service for your situation.